Privacy Policy — 7000bt

7000bt collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing identity verification (KYC), making deposits or withdrawals, contacting support, or responding to promotions.
• Automated collection: Technical data collected automatically when you visit the Platform, including IP address, device identifiers, browser information, and session activity logs. This data is collected using standard server-side logging and, where applicable, first-party cookies.
• Payment providers: Transaction confirmation data shared by bKash, Nagad, Rocket, Upay, and our banking partners to verify that a deposit or withdrawal has been completed successfully. Full account credentials are never shared with 7000bt by these providers.
• Third-party game providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share aggregated session data (rounds played, session length, RTP outcomes) with us for responsible gaming monitoring and dispute resolution. No personal contact details are shared by game providers.
• Identity verification services: In some cases, we may use a third-party KYC verification service to cross-check the identity documents you submit. These services do not retain your documents beyond the verification period.

7000bt uses your personal data for the following specific purposes:

• Account creation and management: To register your account, authenticate your identity at login, and maintain your account settings and preferences.
• Identity verification (KYC/AML): To verify that you are who you say you are, that you meet the minimum age requirement of 21 years, and to fulfil our obligations under applicable anti-money laundering standards. 21+ Only
• Payment processing: To process your deposit and withdrawal requests accurately and to reconcile transactions with our payment provider records.
• Customer support: To respond to your queries, complaints, and disputes in a timely and effective manner, and to maintain records of resolutions reached.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling behaviour and to apply appropriate responsible gaming interventions, including deposit limits, reality checks, or self-exclusion where warranted.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, bonus abuse, multi-accounting, and other forms of prohibited conduct.
• Service improvement: To analyse aggregated, anonymised usage patterns and improve the performance, design, and content of the Platform.
• Marketing communications: To send you promotional offers, bonuses, and news about 7000bt services — but only if you have opted in to receive such communications. You may opt out at any time by contacting support.
• Legal and regulatory compliance: To maintain records required by applicable law and to respond to lawful requests from competent authorities.

7000bt processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the account agreement with you, including account management, payment processing, and dispute resolution.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, anti-money laundering checks, and record-keeping requirements.
• Legitimate interests: Processing carried out to pursue our legitimate business interests — such as fraud prevention, security monitoring, and platform improvement — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, informed consent — specifically for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7000bt does not sell your personal data. We share it only in the following carefully controlled circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive only the transaction data necessary to process your specific deposit or withdrawal request.
• Game content providers: Licensed game studios receive anonymised player session identifiers solely for the purpose of game dispute resolution. They do not receive your name, contact details, or financial information.
• Identity verification providers: Third-party KYC/AML screening services receive the documents you submit for verification. These providers are contractually prohibited from using your data for any purpose beyond the verification service they provide to us.
• IT infrastructure providers: Cloud hosting and security vendors who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Legal and regulatory authorities: Where we are legally compelled to disclose information by a court order or a lawful request from a competent authority, we will comply. We will notify you where permitted by law.

7000bt retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the lifetime of your account plus a minimum post-closure period required for legal compliance.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in line with standard anti-money laundering record-keeping requirements.
• KYC / identity verification documents: Retained for a minimum of five (5) years from the date of verification, or longer if required by applicable regulations at the time of collection.
• Support communications: Retained for two (2) years from the date of the last interaction, or longer if they relate to an ongoing dispute or legal matter.
• Marketing consent records: Retained for the duration of your consent plus three (3) years to demonstrate compliance with consent requirements.
• Technical / server logs: Typically retained for 90 days for security monitoring purposes, then permanently deleted.

Upon expiry of the relevant retention period, personal data is securely and permanently deleted from all active systems. Backup copies are overwritten in accordance with our standard backup rotation schedule.

7000bt uses a limited set of first-party cookies and similar technologies to ensure the Platform functions correctly and to improve your experience. We do not use third-party advertising cookies or cross-site tracking technologies.

• Strictly necessary cookies: Required for session management, keeping you logged in across page navigation, and preventing cross-site request forgery (CSRF). These cannot be disabled without breaking core Platform functionality.
• Functional cookies: Store your language preference, display settings, and other personalisation options so the Platform remembers your choices between visits.
• Analytics cookies (first-party only): Collect anonymised, aggregated data about page visits, feature usage, and navigation paths to help us identify and fix performance issues. No personally identifiable information is stored in analytics cookies.

Most mobile browsers allow you to control cookie settings through your browser preferences. Disabling strictly necessary cookies may prevent you from logging into your account or using certain Platform features.

As a user of the 7000bt Platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: You may request a copy of all personal data we hold about you, along with information about how it is being used.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct it. For certain data types (e.g., registered payment account details), you may be asked to submit supporting documentation.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data. We will comply unless retention is required for legal, regulatory, or fraud-prevention purposes.
• Right to restriction of processing: You may request that we limit the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data or while a complaint is being investigated.
• Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to us directly, for the purpose of transferring it to another service provider.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, processing for that purpose will cease immediately.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

We will acknowledge your request within 48 hours and respond substantively within 30 days. In cases of particular complexity, we may extend this by a further 30 days and will notify you accordingly.

7000bt implements a layered security architecture designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our technical and organisational security measures include:

• SSL/TLS encryption: All data in transit between your device and our servers is encrypted using TLS 1.2 or higher, indicated by the padlock icon in your browser address bar.
• Encrypted data storage: Sensitive data fields — including identity document copies and financial identifiers — are stored in encrypted form at rest using AES-256 encryption.
• Access controls: Access to personal data within 7000bt's internal systems is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication (2FA): Available for player accounts and mandatory for internal administrative access to systems that process personal data.
• Continuous monitoring: Our security systems monitor for anomalous login activity, unusual transaction patterns, and potential data breach indicators 24 hours a day, 7 days a week.
• Regular security reviews: Our infrastructure and data handling practices are reviewed periodically to identify and remediate potential vulnerabilities.

The 7000bt Platform is strictly intended for adults aged 21 years and above. 21+ Only

We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps, and we conduct additional document-based age verification as part of our KYC process.

If we discover or have reason to believe that an account has been created by, or on behalf of, a person under 21 years of age, we will immediately suspend the account, void any associated balances and bonuses, and permanently delete all personal data associated with that account from our systems. Any deposits made will be returned to the source payment account.

If you are a parent or guardian and believe your child has accessed or registered on the 7000bt Platform, please contact us immediately at [email protected] so that we can take prompt action.

7000bt may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. The following process governs all updates:

• The "Last Updated" date at the top of this document will be revised whenever changes are made.
• Material changes — those that significantly affect how we process your personal data or your rights as a data subject — will be communicated to registered users via a notice on the Platform before they take effect.
• Non-material changes (such as typographical corrections or clarifications that do not alter the substance of our data practices) may take effect immediately upon publication.
• Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must stop using the Platform and contact support to close your account and request deletion of your personal data.

We encourage you to review this Privacy Policy periodically to stay informed about how 7000bt protects your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 7000bt holds about you, please contact our support team using the details below:

• Email: [email protected] — please note this address is for display only and must be typed manually into your email client. It is not a clickable link.
• Live chat: Available directly from your 7000bt account dashboard, 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6). Typical response time: under 1 hour.
• Response commitment: All privacy-related enquiries will be acknowledged within 48 hours and substantively addressed within 30 days of receipt.

When contacting us about a privacy matter, please include your registered username and a brief description of your request so we can locate your account records promptly.